Top 9 Factors for Successful Outsourcing

1. Understanding company goals and objectives
2. A strategic vision and plan
3. Selecting the right vendor
4. Ongoing management of the relationships
5. Open communication with affected individual/groups
6. Senior executive support and involvement
7. Careful attention to personnel issues
8. Near term financial justification
9. Use of outside expertise

Source: Survey of Current and Potential Outsourcing End-Users
The Outsourcing Institute Membership, 1998

Top Ten Outsourcing Survey

Executive Survey: The Outsourcing Institute's Annual Survey of Outsourcing End Users

Top 10 Reasons Companies Outsource

1. Reduce and control operating costs
2. Improve company focus
3. Gain access to world-class capabilities
4. Free internal resources for other purposes
5. Resources are not available internally
6. Accelerate reengineering benefits
7. Function difficult to manage/out of control
8. Make capital funds available
9. Share risks
10. Cash infusion

Source: Survey of Current and Potential Outsourcing End-Users
The Outsourcing Institute Membership, 1998