Top 10 Factors in Vendor Selection
1. Commitment
to quality
2. Price
3. References/reputation
4. Flexible contract terms
5. Scope of resources
6. Additional value-added capability
7. Cultural match
8. Existing relationship
9. Location
10. Other
Source: Survey of
Current and Potential Outsourcing End-Users
The Outsourcing Institute Membership,
1998
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